The Echo Group Partners with Mend to Offer Virtual Appointments


Mend’s telehealth platform will allow Echo’s customers to connect with their clients via flexible and secure video appointments.

Conway, New Hampshire—The Echo Group, a leading provider of software and services for behavioral health, today announced a transformative new partnership with Mend, a telehealth solutions company. Mend’s HIPAA approved video conferencing will be integrated with EchoVantage, Echo’s clinical and fiscal behavioral health software. This will create a robust solution for Echo’s customers that will allow virtual face-to-face encounters between agencies and their clients.

“Mend is very excited to have been selected as The Echo Group’s exclusive telemedicine solution provider,” said Brandon Worley, Mend’s President and Co-founder. “This partnership will allow Echo’s providers and their patients to have increased access to care, making it easier for everyone to lead healthier and happier lives.”

With Mend, once a virtual appointment is made, a secure link and date-of-birth are all that are needed for clients to instantly and effortlessly link to their agency via a mobile device, tablet, or computer with video capability. Providers will be able to deliver exceptional care anytime, anywhere and make sure no one is lost in the system.

“We are thrilled to be partnering with Mend,” said Matt Caggiano, Chief Executive Officer of The Echo Group. “The seamless integration between Mend and EchoVantage will allow our clinicians to launch a telemedicine session directly from within the client’s chart. This will lead to increased productivity for the clinician and more importantly, better care for the client.”

To find out more about how your facility can enhance your client care with Echo’s Virtual Appointments, click here to request a demo.


The Echo Group revolutionized electronic health records in the behavioral health industry with EchoVantage, the only EHR featuring a visual continuum of care timeline. EchoVantage is a core, integrated EHR platform with a complete suite of tools designed to conform to your workflow, meet compliance requirements, and increase productivity, enabling you to spend more time putting your clients first. Privately held since 1980, The Echo Group is located in Conway, New Hampshire with an additional office in California. Echo’s more than 80 employees are dedicated to making the best behavioral health technology in the industry.


Mend is the highest-rated, most robust, easiest-to-use communication and patient engagement platform offered in the healthcare industry. Headquartered in Orlando, Florida, Mend offers a comprehensive custom platform including telemedicine, appointment reminders, patient scheduling, and digital patient intake forms. Mend is changing the way healthcare providers and their patients communicate and engage with one another leading to increased access to care and better patient experiences.



Suki Norris, Senior Knowledge Engineer