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Revenue Cycle Management

Lower Your Aged Receivables While Increasing Collections

Echo’s experienced Revenue Cycle Management team can partner with your organization to conduct billing operations and improve your results.

An Experienced Team

RCM staff have over 15 years of experience in managing billing and collections in the behavioral health and medical fields.

A Knowledgeable Team

Our staff understands the billing regulations in 35 states and counting. We are committed to the ongoing education and training of our staff, so as the billing rules change, our RCM team is prepared to maximize your collections.

We Focus on Results

Our goal is to increase collections while decreasing denials. We have an equal focus on reducing your aged receivables.

A Managed Billing Team

You no longer have to worry about staff turnover and training new staff. With our billing team, you always have sufficient and fully trained personnel assigned to your agency.

Recovered Management Time

Your billing team provides you with the information you need to manage your organization, plan for change, and address the myriad of challenges for which you now have time.

The Complete Revenue Cycle Management Solution

Revenue fiscal overview
Revenue errors
Revenue history

Let us handle your billing so that you can focus on managing. Our team handles:

  • Credentialing providers for your payers
  • Verifying eligibility to ensure services are covered
  • Obtaining prior authorization when needed
  • Charge posting of the services your staff enter
  • Submitting claims to all payers
  • Managing rejections by ensuring clean claims
  • Posting payments, with automatic waterfall to next payer
  • Managing denials to ensure maximum payment
  • Appealing procedures to assist you with the appeals process
  • Reviewing and reporting accounts receivable
  • GL posting and month-end reports for your review



Increased Collection Rate



Reduction Outstanding Receivables


Months Result Time

What our users are saying:
We’ve just opened our first 24-hour Integrated Care Clinic, and we couldn’t have done it without the Echo software.
Larry Smith, CEO, Grand Lake Mental Health Center
CEO, Grand Lake Mental Health Center
The VHR allows our staff to better track assessment scores and dates, treatment plans, outcomes, allergies, and whatever else the staff need to provide high-quality service to our clients.
Jim Wilkerson
Director of Quality, Mental Health Centers of Central Illinois
I work with a lot of Clinical Directors. They are always telling me they need to change their processes to work with their Electronic Health Record software. With Echo, we don't need to do that.
Lissa James
Clinical Director, Grand Lake Mental Health Center
Having the ability to share and access this data will broaden our understanding of the complexities of the needs of the youth we serve. It allows us a specific and comprehensive understanding of the services they’ve received and from which provider. This will inform our care decisions moving forward.
Carolyn Spence
Network Chief Administrative Offices, Alexander Youth Network

Frequently Asked Questions

  • How do you handle denials?
  • Do you require that all payers work through your department?
  • Do we have access to the billing system once we start working with RCM?

See Our Software in Action

The best way to learn about our software is to see our software.
Request a Demo
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