Revenue Cycle Management

Lower Your Aged Receivables While Increasing Collections

Echo’s experienced Revenue Cycle Management team can partner with your organization to conduct billing operations and improve your results.

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An Experienced Team

RCM staff have over 15 years of experience in managing billing and collections in the behavioral health and medical fields.

A Knowledgeable Team

Our staff understands the billing regulations in 35 states and counting. We are committed to the ongoing education and training of our staff, so as the billing rules change, our RCM team is prepared to maximize your collections.

We Focus on Results

Our goal is to increase collections while decreasing denials. We have an equal focus on reducing your aged receivables.

A Managed Billing Team

You no longer have to worry about staff turnover and training new staff. With our billing team, you always have sufficient and fully trained personnel assigned to your agency.

Recovered Management Time

Your billing team provides you with the information you need to manage your organization, plan for change, and address the myriad of challenges for which you now have time.

The Complete Revenue Cycle Management Solution

Let us handle your billing so that you can focus on managing. Our team handles:

Credentialing providers for your payers
Verifying eligibility to ensure services are covered
Obtaining prior authorization when needed
Charge posting of the services your staff enter
Submitting claims to all payers

Managing rejections by ensuring clean claims
Posting payments, with automatic waterfall to next payer
Managing denials to ensure maximum payment
Appealing procedures to assist you with the appeals process
Reviewing and reporting accounts receivable
GL posting and month-end reports for your review

64

%

Increased Collection Rate

67

%

Reduction Outstanding Receivables

12

Months Result Time

What our users are saying:

We’ve just opened our first 24-hour Integrated Care Clinic, and we couldn’t have done it without the Echo software.

Larry Smith, CEO, Grand Lake Mental Health Center

CEO, Grand Lake Mental Health Center

The VHR allows our staff to better track assessment scores and dates, treatment plans, outcomes, allergies, and whatever else the staff need to provide high-quality service to our clients.

Jim Wilkerson

Director of Quality, Mental Health Centers of Central Illinois

I work with a lot of Clinical Directors. They are always telling me they need to change their processes to work with their Electronic Health Record software. With Echo, we don't need to do that.

Lissa James

Clinical Director, Grand Lake Mental Health Center

Having the ability to share and access this data will broaden our understanding of the complexities of the needs of the youth we serve. It allows us a specific and comprehensive understanding of the services they’ve received and from which provider. This will inform our care decisions moving forward.

Carolyn Spence

Network Chief Administrative Offices, Alexander Youth Network

Frequently Asked Questions

How do you handle denials?

We review the denials and resolve or work with you to resolve depending on the nature of the denial.
Do you require that all payers work through your department?

We can work with you to determine the best mix of payers to assign to RCM.
Do we have access to the billing system once we start working with RCM?

Of course, you can review the billing information at any time of the month. You can also reach out to your RCM team to answer any questions as they arise.

See Our Software in Action

The best way to learn about our software is to see our software.

Request a Demo