Our leadership team has an average of more than 15 years in the behavioral health industry, and demonstrate our commitment to provide industry-defining products and services for years to come.
Kelly recently joined the Echo Group. Previously she has developed and implemented data science approaches, research, and innovative technology to improve services, programs, and outcomes for clients. Her research team partners with the University of Texas at Austin and other child welfare experts across the country and internationally, and applies predictive analytics and machine learning techniques to large, complex datasets. She has been a published author in child welfare for over 25 years. Throughout her career, she has partnered with a variety of social services agencies to translate research findings into pragmatic solutions for agencies to improve client services and extend best practices. At Echo, Kelly will focus on various data projects. She will work with development in review of clinical functionality within EchoVantage, using her extensive clinical knowledge to enhance product, dashboards, and provide clinical leadership.
Tristan joined The Echo Group in 2014 and has over 13 years' experience in writing and architecting EHR and medical billing software. Tristan has implemented a system of continuous improvement, which keeps the development team focused on finding innovative ways to keep moving the product features and technology forward. Tristan's focus is on streamlining the delivery of software features by tightening feedback loops in all areas of development, from engaging users early in the design process to the daily coding and testing of new features.
Ann joined The Echo Group in early 2018 with over 25 years of management experience in business development and Software and Support Services. Ann has focused on defining and implementing Echo's formalized processes, which empower her teams to be successful in Project Management, Implementation Services, Data Conversions, Technical Writing, Training, Form and Report Writing, Technical Consulting, and Support. In 2019, she also assumed responsibility for the Technical Support Organization focusing on customer care and operations.
Allan joined The Echo Group over 30 years ago. During his tenure at Echo, he has served in many roles. He has been directly involved in product development and in-house systems management. Mr. Normandin has extensive knowledge of various programming languages, and his strong understanding of the technology industry ensures the evolution of a solid product that keeps pace with current technological advancements. His passion and drive for knowledge has fueled his never-ending pursuit of industry trends and innovative methodology. Allan served nine years in the United States Air Force which sharpened his discipline and communication skills. His progressive leadership to build relationships and drive operational efficiency was recognized and he was promoted to Echo’s Chief Technology Officer.
Years average staff tenure
Years of Echo Stability
Echo understands that the work our staff does during the week is essential. We also know that time away is important. Recently we did a campaign focusing on the time our staff spends taking care of themselves. Self Care Saturday presented how individual staff members take care of themselves, especially during the Pandemic.
We offer every employee a community service day. Staff can work with local non-profits, support causes that impact our community, or other activities. Staff members also spend time on valley clean-up day, with Angels and Elves, and support the American Cancer Society. We are happy to support the causes that are important to our staff.