Client Engagement

Client Engagement Tools

We understand that engaging with your client no longer occurs just in your office.

Client Connection by Text

EchoVantage includes a texting feature that supports pre-set reminders for appointments, medications, and other regular activities. You can also send text messages if a clinician is unexpectedly out, or the office is closed.

Mobile Assessments

You can send an assessment by secure email to your client when the client completes the assessment and the results display in the visual health record.

Client Portal

The client portal provides clinical information to the client, secure email, and other useful information.

TeleHealth Capabilities

Whether you need an individual or group session, you can complete your session online with a HIPAA-compliant telehealth solution.

Constant Connection

Echo’s tools allow clinicians to maintain a connection with their clients as much or little as needed.

Client Engagement Tools to Keep You Connected

Echo’s client engagement tools provide connection, collaboration, and security.

Online therapy
On-demand notifications
Securely send assessments

Instant assessment results
Secure email
Client portal

What our users are saying:

We’ve just opened our first 24-hour Integrated Care Clinic, and we couldn’t have done it without the Echo software.

Larry Smith, CEO, Grand Lake Mental Health Center

CEO, Grand Lake Mental Health Center

The VHR allows our staff to better track assessment scores and dates, treatment plans, outcomes, allergies, and whatever else the staff need to provide high-quality service to our clients.

Jim Wilkerson

Director of Quality, Mental Health Centers of Central Illinois

I work with a lot of Clinical Directors. They are always telling me they need to change their processes to work with their Electronic Health Record software. With Echo, we don't need to do that.

Lissa James

Clinical Director, Grand Lake Mental Health Center

Having the ability to share and access this data will broaden our understanding of the complexities of the needs of the youth we serve. It allows us a specific and comprehensive understanding of the services they’ve received and from which provider. This will inform our care decisions moving forward.

Carolyn Spence

Network Chief Administrative Offices, Alexander Youth Network

Frequently Asked Questions

How is the texting number identified?

Within the client record, we can capture multiple phone numbers and identify the device type for each one. You select the type you want to text, and we send a text to all clients who have that type.
How does the client know that a session is online?

The client receives a text message upon scheduling the appointment and follow-up messages before the session.
Who is responsible for creating mobile assessments?

The tool includes the ability to create assessments. The application’s design makes creation very easy so that you can create your forms.

See Our Software in Action

The best way to learn about our software is to see our software.

Request a Demo