Videos and Webinars
Webinar – Health Information Exchange: Are Behavioral Health Providers and Agencies Welcomed?Dec 12, 2018 – Learn the Why’s Behind HIE, Health Information Exchange
This discussion focuses on the value of HIE, the current state of the HIE network(s), how does or will behavioral health data fit into the paradigm, and what does the future look like.
Upon completion of this webinar, attendees will be able to:
– Define HIE
– Determine the value of HIE
– Understand the challenges with including Behavioral Health Data
Our featured speaker is Suki Norris, JD, the Senior Knowledge Engineer at The Echo Group.
Top Five Denials – Improve The Appeals Process & Focus On Denial Prevention 1Intended for the Behavioral Healthcare Industry:
How do you improve your denial rate so that consumers get the care they need?
Not only are denials frustrating and confusing to consumers, they also cause delays or even losses to cash flow for provider organizations.
Identifying the areas causing the denials and implementing improved business practices to prevent future denials will allow organizations to maximize reimbursement and focus their resources on providing care to the community.
This web briefing will provide an overview of the top five reasons payers deny claims, how to navigate the appeals process and how to use key performance indicators to identify denial trends to prevent future denials.
• Identify denial trends using key performance indicators to prevent future denials
• Improve the appeals process with appeal letters that use payer-specific language and supporting documentation to back up your case
Disabling Segregation by Dan Habib – Echo P2P 2018 KeynoteOriginal live stream October 2, 2018 at Echo’s annual Peer to Peer Summit. Daniel J. Habib is an American documentary film director, producer, and cinematographer based in Concord, New Hampshire. His award-winning films on disability-related topics include Who Cares About Kelsey?, Including Samuel, Restraint and Seclusion: Hear Our Stories, and several short documentaries.
Why True Integration Requires a Primary Focus on Behavioral Health.April 11, 2018. Typically, when healthcare integration is discussed, the focus remains on primary care providers coordinating care. This session is designed to reset the understanding and redefine integration with a focus on what is best for the client rather than the payment methodology or the provider. Putting the needs of the client at the center of the integration definition will demonstrate the need for behavioral healthcare as the core of comprehensive service versus typical primary care.
Echo P2P 2017 Judge Broderick
NCLoop 2017empower North Carolina behavioral health providers to be the most clinical effective and financially strong.
By February 1, 2018, all Medicaid providers must be connected and submit data to the NC HealthConnex Health Information Exchange (HIE) in order to continue to receive payments for Medicaid services provided.
By June 1, 2018, all other entities that receive state funds for the provision of health services, including local management entities/managed care organizations, must also be connected.
This means you will need to select and implement an ONC-certified Electronic Health Record now to be ready to meet those deadlines.
We have over 20 years of experience in North Carolina with 8 customers in the state. Collectively, they work with all of the LME-MCOs and NC-TRACKS.
Our comprehensive integrated administrative, clinical and financial software includes:
The North Carolina Person Centered Plan
Comprehensive Clinical Assessment
LOCUS/CALOCUS and ASAM assessments
NC-TOPPS, Service Authorization Request
Support for data collection for the North Carolina Incident Reporting and Improvement system (IRIS)
Our award-winning Visual Health Record, Revenue Manager and Revenue Cycle Optimization software and services were designed to meet the needs of North Carolina mental health, substance abuse and developmental services organizations.
Let us show you how our experience and expertise can support your organization as you prepare for this critical transition.
Scott D. Taylor
Director of Sales, Southeast
Stroll through Echo Park at #NatCon17
Revenue Cycle Optimization for Behavioral Health — The Echo Group100% of our partners have realized improved billing performance.
For over 35 years Echo has maximized revenue for behavioral health organizations across the country.
Echo works to make our partners clinically effective and financially strong.
• Echo’s customized approach is tuned to your organization’s specific needs
• Our in-depth review and gap analysis informs your program
• Transparency, access, and continuous evaluation ensure that you always know where you stand
Echo at Open Minds PMI #OMPerformanceWe had a great couple of days exhibiting at the Open Minds Performance Management Institute in Clearwater.
We had an opportunity to meet with a number of folks and learn more about their organizations and the important work being done in Behavioral Healthcare.
Here’s a brief overview of the information we shared during #OMPerformance.
Using The CCBHC Process To Manage Organizational QualityMs. Norris provides a practical framework using the certified community behavioral health clinic (CCBHC) process to realize the opportunities available through the EHMA. This session will also review the organizational and technological infrastructure necessary to leverage opportunities in CCBHCs.
This 90-minute executive web briefing will enable attendees to:
* Understand the Excellence in Mental Health Act and CCBHCs
* Identify the organizational and technological infrastructure required to leverage opportunities in CCBHCs
* Examine opportunities within the Excellence in Mental Health Act and how to leverage them
WEBINAR: Leveling the Playing Field: Understanding the Mental Health Parity and Addiction Equity ActIn April 2015, the Mental Health Parity and Addiction Equity Act (MHPAEA) was extended to Medicaid recipients. It applies to Medicaid managed care and Medicaid extended care plans.
In this webinar, speaker Suki Norris will define parity, review how it is being applied, and provide guidance on the steps to take to review parity in your state. Finally, we will review how to help your clients resolve issues where parity is not being provided.
Explain how an organization can benefit from parity
Discuss what to do if parity isn’t provided
Summarize how to resolve issues regarding parity
Presented by Suki Norris, JD with more than 35 years of experience in healthcare including healthcare law, managed care and behavioral health.
How do you save the world? – Dr. Peggy Terhune P2P2015 PlenaryPeer to Peer plenary Dr. Peggy Terhune, CEO of Monarch Behavioral Health in North Carolina, shares how her organization is working to ‘Save the World’ by adopting their Open Access model of care. Compelled by personal experience, Peggy is completely transparent about how those life experiences inspire her audacious aspirations and motivate her to achieve the lofty goals she set for herself and Monarch.
In short, this is why we do what we do.