NC Agencies Represent at Open Minds Strategy Innovation Institute

Representatives from two leading North Carolina behavioral health agencies spoke at the Open Minds Strategy Innovation Institute in New Orleans June 8 and 9.

Peggy Terhune, Ph.D., President & CEO, Monarch presented with Open Minds senior associate Sharon Hicks and Paul R. Beatrice who is the President and CEO of, a comprehensive community behavioral health and human services provider in central Kentucky, about the challenges and opportunities working with a nonprofit board.

Alexander Youth Network Chief Information Officer Carolyn Spence and Vice President for Performance Improvement Jennifer Greene led a session about using crowdsourcing among agencies to develop systems, improve processes, and realize better outcomes.

Both Monarch and Alexander Youth Network are long-time users of Echo electronic health records and billing software and count on that technology as the foundation to allowing each of them to best support and serve their respective communities.

ABOUT THE ECHO GROUP – The Echo Group develops enterprise software applications that are designed specifically for and used by hundreds of behavioral health organizations nationwide.

Echo offers a suite of applications for administrative, clinical electronic health records and billing functions as well as software for managed care organizations which can be deployed as self-hosted or Software as a Service (SaaS).

Echo also offers Revenue Cycle Management, Information Technology support and Fiscal and Clinical Process Workflow Analysis.

Privately held since 1980, The Echo Group is headquartered in Conway, New Hampshire with additional offices in Ohio and California.

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